Refunds & Cancellation
Effective September 8, 2026
Last updated September 8, 2026
This policy explains billing, plan changes, cancellations, and refunds for ₿Hold+.
1. Subscription prices and automatic renewal
₿Hold+ is available as a recurring subscription:
- ₿Hold+ Monthly — $4.99/month plus applicable tax. Automatically renews each month until canceled.
- ₿Hold+ Annual — $39.99/year plus applicable tax. Automatically renews each year until canceled.
These are recurring subscriptions, not one-time purchases.
Applicable taxes may be added to the advertised subscription price. The total amount charged by Stripe may therefore be greater than $4.99 or $39.99.
2. Cancellation
You may cancel ₿Hold+ at any time through Manage ₿Hold+ in your signed-in ₿Hold account. This opens Stripe's secure Customer Portal, where you can cancel your subscription.
Cancellation stops future automatic renewal.
Unless otherwise required by applicable law, canceling does not immediately remove access you have already paid for. Your ₿Hold+ access continues through the end of your current paid billing period and ends when that period expires.
Cancellation does not automatically refund or reverse charges for a billing period that has already begun.
3. Changing between Monthly and Annual
Changes between ₿Hold+ Monthly and ₿Hold+ Annual are requested through your signed-in ₿Hold account.
A plan change is scheduled to take effect at the end of your current paid billing period. Your current plan remains active until that date, and you are not charged the new subscription price at the time you schedule the change.
When the scheduled change takes effect, Stripe will bill the price of the new plan plus applicable tax, subject to successful payment. Future renewals will then follow the billing interval of the new plan.
If you already have a scheduled plan change, you must cancel that scheduled change before requesting a different plan change.
The effective date and new subscription price will be shown before you confirm a plan change.
4. Refunds
Except where required by applicable law or expressly approved by ₿Hold, subscription payments are non-refundable.
Canceling a subscription generally does not entitle you to a prorated refund for unused time remaining in an already-paid billing period.
If you believe you were charged incorrectly, charged more than once for the same subscription period, or experienced another billing error, contact bholdbtc@gmail.com.
We will review the reported billing issue and, where appropriate, work with Stripe to address it.
Nothing in this policy limits any refund, cancellation, or billing-dispute rights that cannot legally be limited under applicable law.
5. Failed payments
If Stripe is unable to successfully collect a subscription payment, Stripe may retry the payment according to the applicable billing configuration.
Your ₿Hold+ access may be limited or end if the subscription is no longer considered active following an unsuccessful payment.
We do not guarantee that access will continue after a payment fails.
6. Billing disputes
If you do not recognize a charge or believe a charge is incorrect, you may contact us at bholdbtc@gmail.com so we can review the issue.
Nothing in this policy prevents you from exercising lawful rights available through your bank, card issuer, payment provider, or applicable law.
7. Contact
For billing, cancellation, or refund questions: bholdbtc@gmail.com